Frequently Asked Questions
What Should I Wear?
There is no dress code to our shows. Most people arrive in casual/dress attire but you are free to wear whatever makes you comfortable!
What is “Special Needs Seating?”
Special needs seating includes patrons in wheelchairs who will be viewing the performance from their wheelchair, and patrons who have a hearing impairment and require an interpreter. The Box Office has specific seating reserved for both of these situations, which can be purchased in person at the Box Office.
What if I want to request an aisle seat?
The easiest way to request an aisle seat is to purchase the tickets in person at the Box Office. You can also request aisle seats by calling Ticketmaster at 800-745-3000 and saying ‘operator’ to talk to one of its customer service representatives.
Why aren’t my seats next to each other?
Most theaters have odd number seating on the left and even number seating on the right hand side.
Why are ticket prices different at the Box Office than what Ticketmaster gave me?
The prices at the Box Office are the true total price. Ticketmaster adds its own fees when you purchase tickets through them. You can avoid Ticketmaster fees by purchasing your ticket at the Box Office.
What if I can’t make the show due to illness?
Unfortunately, all tickets purchased either through the Box Office or Ticketmaster are non-refundable and non-exchangeable. Subscribers may exchange for another performance of the same show as long as the transaction is made before the original scheduled performance. Time restrictions may apply.
Are listening devices available for the hearing impaired?
We do have a limited number of assistive listening devices available at the Forum, with the option of either an earbud or a neck loop for use with hearing aids. Patrons should see a staff member to request a device, and be prepared to provide a driver’s license (or equivalent) for us to hold as collateral to ensure the device is returned.
What can I bring to the theatre with me?
Small purses are the best, but there is a bag check for larger items. No food or drink can be brought in.