BOX OFFICE
Tickets are available in person at the Erie Insurance Arena Box Office or at the Warner Theatre Box Office starting two hours before the performance.
DOORS OPEN
Doors to the Warner Theatre open an hour before the show. Doors to the auditorium open 30 minutes before the show.
As a courtesy to the performers and audience, ushers will seat late arrivals during an appropriate pause in the program.
SECURITY
All patrons are subject to a security screening. Metal detectors are used for all ticketed events. Bags & purses are subject to additional screening slowing entry process, so please bring only essential items. Outside food & beverage is prohibited.
PARKING
Multiple parking garages in close proximity to the Warner Theatre:
24 East 8th Street. 310 space garage; event parking available for $5 (not available M-F during business hours)
25 East 10th Street. 496 space garage; event parking available for $5
Handicap parking is available at the southeast corner of 8th and French streets.
ACCESSIBILITY
The theatre is accessible by all main entrances for patrons with disabilities. Anyone needing special assistance is asked to seek an usher. Headsets for the hearing impaired are available at the Manager’s Office at no charge.
CAMERA POLICY
No recording of any kind is permitted during performances.
FOOD AND BEVERAGE
The concession stand sells snacks, sodas, coffee, beer, wine and mixed drinks. Food is not allowed in the seating areas. Only Spill-proof Theatre cups are permitted in the Auditorium.
COAT CHECK
A coat check is located in the Grand Lobby and in the new addition. This is a free service to all patrons, however, donations are welcome and benefit the Warner restoration.
CHILD SEATING
Every person age 2 and older must have a ticket. Some exceptions exist for certain shows.
SMOKING
Smoking is prohibited in the theatre. No re-entry.
PROHIBITED ITEMS
The following items are prohibited:
- Weapons of any kind: – In accordance with Pennsylvania’s “concealed carry” law and the right for private entities to ban handguns on their premises, firearms and other weapons of any kind are strictly forbidden on the premises of the Warner Theatre
- Pepper Spray & Mace
- Pocket Knives
- Illegal Drugs
- Fireworks, Flares or Explosives
- Wallet chains, boot chains, studded jewelry, etc.
- Drones
- Audio/Video recording equipment: The use of audio, video, or digital recording devices is prohibited except for accredited members of the media. *Show personnel reserve the right to change this policy at any time.
- Tripods, monopods and selfie sticks
- Outside food & beverages
