If you cannot attend a performance, as a Subscriber you can exchange your tickets for another performance of the same show. Exchanges are subject to availability and certain restrictions or conditions. Tickets must be received back in our office in order to exchange BEFORE the day that is printed on your tickets. Additional charges incurred by the exchange request will be charged to your credit card upon processing of the request (for example, higher Ticket prices for more favorable seating sections or moving to a higher priced performance). No refunds will be issued in the case of exchanges to a lower priced location or performance than your usual Subscription seats.