You may have some questions regarding the upcoming season so we have put together what we believe will be helpful information as you renew your season tickets. If you have yet to receive your renewal information please call the office at 315.424.8210.
WHAT HAPPENED TO MY REMAINING 2019-2020 BROADWAY SEASON SHOWS?
MISS SAIGON and AN AMERICAN IN PARIS were both cancelled. A credit for both of these shows is listed on your renewal invoice. If you purchased RIVERDANCE and BLUE MAN GROUP in addition to your season, both of these shows have been rescheduled for 2021. Please hang on to your tickets as they will be valid for the new dates.
WHAT ARE THE NEW DATES FOR RIVERDANCE AND BLUE MAN GROUP?
RIVERDANCE – March 16-18, 2021
BLUE MAN GROUP – June 17-20, 2021.
WHAT HAPPENS TO MY CREDIT IF I DON’T RENEW?
If you decide not to renew your season tickets you can receive a full refund for MISS SIAGON and AN ANERICAN IN PARIS. To receive a refund, please mail back your unused tickets (including any extras that were purchased) with your invoice. We will call you to initiate a refund after we have received it. Mail to Famous Artists – 374 S Salina St – Syracuse NY – 13202
WHAT IF THERE ARE FURTHER CHANGES?
We recognize that challenges and changes may continue to arise within our industry. If changes are to occur, you will be notified as soon as possible with information and options. We promise to make accommodations as necessary to the best of our ability. Make sure to watch your email to stay up to date.
ARE THERE ANY PAYMENT PLAN OPTIONS?
YES – We would be happy to set up a payment plan, please call our office (315.424.8210) or email (firstname.lastname@example.org) to set it up.
WILL I RECEIVE A PAPER INVOICE BY MAIL?
You should’ve already received your invoice for the new M&T Bank Broadway Season. If you haven’t received it, please call our office at 315.424.8210.
WHEN/HOW CAN I SUBMIT A SEAT-CHANGE REQUEST?
You can make these requests on your mailed invoice or in the request box on our online payment form. At a later date, once all renewals have been processed and non-renewed seats have been released, Subscribers will be contacted with an opportunity for seat changes. If you like the new option, you may choose those new seats, if not, you can retain your current seats. All seat requests are done on a first –come, first-serve basis.
WHAT WILL FAMOUS ARTISTS BE DOING TO ENSURE THE SAFETY OF PATRONS UPON RE-OPENING?
The health and safety of our patrons, performers and staff are our top priority. We await governmental guidance on large-gatherings and will follow the regulations and recommendations of the CDC and State of New York. We are working with the theatre and as soon as our plans are solidified, we will share them with you.
IS FAMOUS ARTISTS OFFICE OPEN?
YES. The Office is currently available by email (email@example.com) or by phone (315.424.8210), Monday – Friday from 9:30am to 5pm. In-person services are limited at this time. If you have further questions, please contact us.
HOW CAN I SUPPORT THE LANDMARK THEATRE?
Many subscribers have asked how they can support the Landmark Theatre. Please visit https://landmarktheatre.org/ for more information. As a subscriber, you may also donate your 19/20 Credit to the Landmark (tax-deductible dontation)
Due to the nature of theatrical bookings, shows, dates, times and prices are subject to change