You may have some questions regarding the upcoming season so we have put together what we believe will be helpful information as you renew your season tickets. If you have yet to receive your renewal information please call the office at 570.342.7784.
WILL THE SHOWS TAKE PLACE AT REDUCED SEATING CAPACITY?
Broadway In Scranton shows will take place at 100% capacity.
THE SAFETY OF PATRONS UPON RE-OPENING?
We are working with the Scranton Cultural Center at the Masonic Temple’s management team to ensure that the local, state, and federal safety protocols will be followed. When these plans are solidified, we will share them with you.
The health and safety of our patrons, performers, and staff are our top priority. At this time, we await specific governmental guidance on our re-opening timeline and protocols. We will follow the regulations and recommendations of the CDC and State of Pennsylvania. In the meantime, updated cleaning and disinfecting procedures at the Scranton Cultural Center at the Masonic Temple have been in effect, and will continue.
WHAT HAPPENED TO MY REMAINING 2019-2020 SHOWS?
BUDDY – The Buddy Holly Story has been rescheduled to November 5 – 7, 2021. Your March 2020 and January 2021 tickets will be valid for the rescheduled date. (Ex. – If your tickets are for the Friday evening performance, you will attend on Friday, November 5.)
Unfortunately, both FIDDLER ON THE ROOF and AN AMERICAN IN PARIS were cancelled.
WHAT IF I ALREADY RENEWED MY SEASON TICKETS?
We thank you for your support! No further action is required at this time. Your Subscription will automatically transfer to the newly rescheduled dates.
I WAS A SEASON SUBSCRIBER TO THE 2019-2020 BROADWAY SEASON BUT DID NOT RENEW. CAN I STILL RENEW MY SEASON TICKETS ?
Yes, your seats are currently being held. We ask that you let us know by Friday, May 21, 2021 if you will be renewing.
WHAT ARE MY PAYMENT OPTIONS FOR SEASON TICKETS?
- Pay in Full
- Request a payment option – Call us at our office to set up your payment plan
WHERE CAN I PURCHASE SEASON TICKETS ?
- Season Tickets are available:
- Online at BroadwayInScranton.com
- By Phone at Broadway Theatre League office: 570.342.7784
ARE RAIN, STOMP and BLUE MAN GROUP SHOWS PART OF MY SEASON TICKET PACKAGE?
Season Ticket Holders have the opportunity to add any or all of these shows to their Season Package. Should you take advantage of this benefit with your renewal, you will receive the best seats, obtain special season ticket holder pricing, and also, if you choose the payment plan, add those tickets to your plan.
WHEN WILL I RECEIVE MY TICKETS?
Season tickets and additional show tickets (if applicable) will be mailed out in September of 2021.
WHEN CAN I PURCHASE ADDITIONAL TICKETS AND MAKE EXCHANGES?
Subscribers will be contacted with an opportunity to make exchanges and purchase additional tickets to Broadway season shows, in advance of the public on-sale dates. When those Subscriber Appreciation opportunities become available, you will be contacted with details.
EXCHANGE TICKETS
If you cannot attend a performance, as a Subscriber you can exchange your tickets for another performance of the same show. Exchanges are subject to availability and certain restrictions or conditions. Tickets must be received back in our office in order to exchange BEFORE the day that is printed on your tickets. Additional charges incurred by the exchange request will be charged to your credit card upon processing of the request (for example, higher Ticket prices for more favorable seating sections or moving to a higher priced performance). No refunds will be issued in the case of exchanges to a lower priced location or performance than your usual subscription seats.
LOST TICKETS
In the case of lost or stolen tickets, we will issue you a seating location pass for the same performance day and seats. The pass will be held at the box office for pick up one hour prior to performance time and will not be mailed or emailed in advance. Proper ID will be required at time of pick up and must match the name on the account.
IS THE BROADWAY THEATRE LEAGUE OFFICE OPEN?
Yes. The office is currently open Mon-Fri, 10am – 4pm by appointment only to assure safe distancing. Please note that masks are required when visiting the office. Should you have questions, you can call the office at 570-342-7784.
DISCLAIMER:
Due to the nature of theatrical bookings, shows, dates, times and prices are subject to change
